Tag Archives: listening

Conversational Intelligence: Is There Such a Thing?

Is there such a thing as conversational intelligence? It could be that some leaders are naturally more adept at the art of conversation. It’s certainly true that we all could improve our ability to engage and influence others through conversations. “Human beings are the most highly social species on this planet. When we succeed in […]
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4 Steps to Powerful Conversations

What makes the difference between a conversation that goes nowhere and one that’s provocative, productive and mutually beneficial? It’s your ability to really listen, ask questions, and be fully present, something called power listening. “Power listening—the art of probing and challenging the information garnered from others to improve its quality and quantity—is the key to […]
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Business Conversations: 4 Steps to Better Listening

In my previous post, I mentioned that the ability to really listen is the most overlooked and undervalued skill in both business and personal life. We rarely take time to practice doing it better. In Power Listening: Mastering the Most Critical Business Skill of All (Portfolio Hardcover, 2012), Bernard T. Ferrari suggests four steps that […]
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Power Listening Skills: The Secret to Successful Conversations

Are you a truly good listener? How do you turn something as natural and simple as listening into a powerful leadership skill? I only wish I could find an institute that teaches people how to listen. Business people need to listen at least as much as they need to talk. Too many people fail to […]
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Leadership Discussions: Slow Down

Have you ever found yourself in a discussion in which you’ve been pushing hard and suddenly suspect you might be wrong? It’s hard to back out, isn’t it? It’s easy to get caught up in winning even though you may not be right. (Photo: Freedigitalphotos.net) Momentum is hard to resist. Someone makes a harsh statement, […]
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How Well Do You Listen?

How well do you listen? One of the biggest challenges leaders have is to listen well. There’s just so much on their minds it’s hard to be fully present. Yet if one doesn’t hear well, nothing can create bigger problems. (Photo by Danilo Rizzuti) Here’s an exercise to try to find out how well you […]
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How’s Your Ability to Respond?

Dr. Stephen Covey in The Seven Habits of Highly Effective People takes apart the word “responsibility.” He suggests looking at this word as two separate elements: Response Ability In other words, we have an ability to respond. One of the things that humans have that most animals don’t have is this ability to choose how […]
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Are You Leading on Autopilot?

I read somewhere that 80% of the time, we’re operating on autopilot. Yet we expect ourselves to “do great things.” I’ll bet that the only people who accomplish great things while on autopilot are basketball superstars. Natural athletes and champions have so much talent and practice so much, that they react instinctively. At least, it […]
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