Tag Archives: executive communications

Leaders Who Manage Perception Bias
Are More “Judgeable”

How do you come across to other people? Is what you say the same as what people hear? No matter how clear you think you are as a leader, people don’t always perceive you the way you intend to be perceived. Let’s face it, everyone has perception bias. If you don’t manage perception biases, people […]
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True or False? Authentic Leaders Don’t Have to Manage Perceptions

It’s possible you think you don’t need to manage perceptions. After all, you’re pretty good at communicating and people seem to like you. You express yourself clearly and try to be upfront and genuine with people. What’s the problem? According to social psychologist and author Heidi Grant Halvorson in her recent book, No One Understands […]
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Great Leaders Excel at Managing Perceptions

With any position of leadership authority, you’re likely to experience your words being misinterpreted, misquoted, and taken out of context. Leadership communication and managing perceptions is a huge challenge for most leaders that seems impossible at times. How do you come across to other people? Is what you say the same as what people hear? […]
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Leadership Communication:
What’s Said vs. What’s Heard

As a leader, how well do you communicate? Have you ever been misunderstood because of things you’ve said taken out of context? It’s a leader’s nightmare.  And a terrifying reality, how warped other people’s perceptions of you can be, despite your best intentions. Most leaders I meet in my work are excellent communicators. And yet, […]
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Digital Distractions:
Are You Lured into Multitasking?

I’m concerned that the digital devices we are using non-stop are only creating more digital distractions. Instead of streamlining the flow of information and saving us time, our phones, tablets, and mobile tools seduce us into thinking we can take in more information and handle it all simultaneously. I don’t know of anyone, at least […]
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Business Writing Tips: Get Readers
to Take Action

Smart business writing creates results. It helps if it’s interesting and well-written, but the most important thing to keep in mind is this: Will this report, memo or email get my reader to take action? In my last post, I helped a client rewrite her resume so that it improved her chances of getting the […]
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3 Ways to Build Up Leadership Trust

How do you build leadership trust? Most of the executives I work with tell me they know trust when they see it, but not many have a clue about why trust exists, how to build it up, or what happened when trust was lost. The trust equation lays out four components of trustworthiness which makes […]
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Leadership Trust: 7 Tough Situations that Strain Trust Levels

Trust is the foundation for executive presence. Last week I shared with you a blog post about the trust equation, from the book The Trusted Advisor by Maister, Green and Galford (New York: First Touchstone, 2000.) I love this equation because it takes a concept as nebulous as trust and makes it real by attaching […]
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Executive Presence: The Intentional Leader

Executive presence is built on a foundation of core values and your ability to express your most worthy intentions in everything you do. All the work you can do on your communication skills and appearances won’t make you a great leader. As author Kristi Hedges writes: “Executive presence begins in your head. It resides in […]
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Top 8 Communication Blunders that Destroy Executive Presence

According to Sylvia Ann Hewlett from CTI (Center for Talent Innovation) in Executive Presence: The Missing Link Between Merit and Success, there are several communication blunders that can destroy your executive presence  when you speak: Signs of nervousness, such as breathlessness, sweating, trembling or stammering Constantly checking your phone for latest messages Signs of boredom, […]
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