Tag Archives: customer input

What Do Your Customers Need Next?

Do you ever wonder how we managed before smart phones and tablets? Everywhere you go people are texting, talking, and web searching with a mobile device.  Or listening to music on a miniature MP3 player. (Photo: Freedigitalphotos.net) It’s worth noting that Sony cofounder Akio Morita and Apple’s Steve Jobs never commissioned market research. Instead, they’d […]
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The Role of Emotions in Leadership Decisions

“Anyone can become angry – that is easy. But to become angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way – that is not easy.” Aristotle, The Nicomachean Ethics, 330 BC Aristotle was a student of Plato, and his primary disagreement with […]
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