Category Archives: learning

Deliver on Brand Promises

As a leader, attracting followers is all about creating brand promises and delivering them. This means leaders must do what they say—and more—to exceed the expectations of others. Genuine care for others and strong people skills are vital. In essence, leadership is the ability to achieve goals through effective, that is to say, healthy, relationships. […]
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Manage Your Message

Most leaders I meet in my work are excellent communicators. And yet, even they have a difficult time coming across the way they intend. Most of us struggle with this. Unfortunately, how a leader communicates reflects on their character, competence and individual brand promise. I’ve been writing about this in recent posts. Communicating with professionalism forges trust. Clear […]
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Are You Looking Forward to 2021?

This has certainly been an “interesting” year. You know what that means, don’t you? Interesting is a clever euphemism for just plain terrible, troubling, turbulent, and torrential. The year of 2020 is the gift that keeps on giving. We have had a pandemic, politics in a fractious environment, riots, protests and even murder hornets. It […]
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What’s Your Story?: Your Individual Brand Promise

During the many years that I spent waiting in airport lines, I frequently found myself playing the game, “What’s Your Story?” You know the one: you try and guess a person’s profession or position based on how they look and act. Based on the reading and conversations I’ve had over the years, I know I’m […]
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Check Your Mindset

I’m sure you’ve noticed that for some leaders, identity is defined from the outside-in, and requires external validation in one of three ways: relationship strength, intellect, or results. I think this is partly due to cultural messaging that occupation determines identity, and productivity indicates value. Technology often reinforces this mindset. Leaders can be accessed virtually […]
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Create An Environment of Trust

I believe that trust is the single biggest issue confronting leaders today, especially for those engaged in adjusting a culture. Too often, I see leaders undermine trust, with predictable consequences. But when you extend trust and are trustworthy, you create an environment of trust, where people can count on each other, take risks together and […]
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Spark, Connect and Ignite: The Power of Purpose

As a leader, how are you connecting with your employees on a personal level? Think about it: if you can’t spark, connect with and ignite your employees, how can you expect customers to become loyal followers? That is the power of purpose: when great leaders connect with our hearts, emotions and what truly matters to […]
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3 Leadership Proficiencies to Adjust Your Culture

Do you have the three leadership proficiencies necessary to adjust your culture? It saddens me to see otherwise great leaders unable to answer this question. Unfortunately, some leaders are disinterested in their culture, considering it superfluous. But as I wrote in my last post, your organization’s culture can increase net income by more than 700% […]
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How to Engage a Visionary Leader

Employees often flock to companies led by a visionary leader. The allure of free thought, excitement and cutting-edge innovations is alluring. But some visionary leaders can be difficult bosses; employee, colleagues and board members are often left wondering how to engage a visionary leader. I have found in the work I do coaching leaders, most […]
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The True Hallmark of Legitimate Leadership Authenticity

Leadership begins with your most worthy intentions and personal principles. Your core values direct your thoughts, priorities, preferences, and actions. Your values in action reflect your legitimate leadership authenticity. As a coach, I have met a lot of great leaders. No two have the same exact set of core values. They are almost as unique […]
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