Monthly Archives: October 2016

Receiving Feedback:
The Strong Force of Resistance

Receiving feedback may be one of the most difficult things leaders should learn to do well and it is key to successfully leading others and inspiring a culture of learning. How leaders react to negative feedback can be the difference between success and failure. Experiencing unpleasant observations and opinions at work can be painful and […]
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The Art of Receiving Feedback

Receiving feedback with grace is a valuable leadership skill, yet many managers struggle with it. While we’re often quick to critique others, being on the receiving end involves an entirely different set of emotional and psychological skills. I observe this in the organizations where I consult. Leaders invite hearing feedback from staff, but don’t always […]
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3 Kinds of Difficult Conversations

Fifteen years of research at the Harvard Negotiation Project has produced some interesting information about what goes on during difficult conversations and conflict. In Difficult Conversations: How to Discuss What Matters Most, by Douglas Stone, Bruce Patton, Sheila Heen and Roger Fisher (Penguin Books, 2010), the authors explain there are three basic kinds of conversations, […]
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Keep Difficult Conversations on Track

Many people I know and work with will do anything to avoid difficult conversations. Usually it’s because we fear strong emotions might get triggered and we’ll end up ruining a relationship. That fear is genuine and real. You know what I’m talking about if you’ve ever experienced an emotional hijacking —a sudden flare of strong […]
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Disentangle Difficult Conversations

Why do we avoid difficult conversations? At some point, many of us have had to deliver the dreaded line, “We need to talk.”  And this often precedes an argument rather than any conversation. How do you disentangle difficult conversations? Some conversations are so difficult that we’ll do anything to avoid them. This is possibly because: […]
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Leadership Growth:
Heroic and Post-Heroic Stages

In my previous posts, I introduced you to developmental theory for adults and how developmental stages are being applied to leaders. A better understanding of leadership growth can help organizations and coaches approach leadership training with an expanded perspective. The theory of developmental stages for leadership indicates that if we try to grow leaders’ inner […]
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5 Levels of Leadership on the Way to Mastery

In my previous posts, I presented different theories of leadership development based on the fact that leaders, like all adults, progress through 5 levels of leadership growth as they mature. Because the development stage theorists use different descriptive words for the stages, it can be confusing. They all have characteristics in common, however. Using a […]
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Developmental Stages and Leadership Growth

Developmental theories have been around for decades, based on 50 years of psychological research into how adults mature. How are developmental stages applied to leadership growth? How do leaders grow into more effective levels of maturity, wisdom and agility? Organizational psychologists have since applied the basic tenets to leadership development. Their conclusions are summarized here:
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