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Chip Scholz
Head CoachChip Scholz is Head Coach of Scholz and Associates, Inc. He is a nationally recognized executive coach, public speaker and author. He is a Certified Business Coach and works with CEO’s, business owners and sales professionals across North America.
Chip has written for a number of business and trade publications. 2009 saw the release of his first book project, “Masterminds Unleashed: Selling for Geniuses.” His second book, with co-authors Sue Nielsen and Tracy Lunquist, “Do Eagles Just Wing It?” was published in 2011. His next book "Clear Conduct" is due in 2013.Do Eagles Just Wing It?
Buy a copy of Do Eagles Just Wing It? here!
Masterminds Unleashed: Selling for Geniuses
Buy a copy of Masterminds Unleashed: Selling for Geniuses here!
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Conversational Intelligence: Is There Such a Thing?
Scientists are discovering how conversations cause a rapid cascade of neurochemicals in the brain, laying the foundation for trust or distrust.
To remain competitive, leaders must understand the powerful conversational rituals that prime the brain for trust, partnership and mutual success.
Conversations are more than a vehicle for sharing information. As social beings, our interactions involve words that trigger powerful physical and emotional responses. Our words can facilitate healthy, trusting conversations — or cause others to shut down with fear, caution and worry.
In the work I do coaching, I pay careful attention to how clients use language in conversations, both with themselves and in dialogue with others.
When you promote shared understanding through conversations, you can unleash others’ full potential. As Glaser explains:
Our minds toggle through a series of questions to determine the kind of engagement we’ll have with each other.
5 Subconscious Questions
Even before we open our mouths, we size up other people and determine whether we can trust them. In a fraction of a second, you sense whether you need to:
This process takes place between the brain’s primitive emotional centers and the neocortex, its seat of reason and judgment.
Bad conversations trigger our distrust network; good conversations trigger our trust network. This influences what we say, as well as how and why we say it. Our trust and distrust networks shape each conversation’s outcome.
New brain research is revealing the processes we go through in our minds in the blink of an eye, similar to the premise of Malcolm Gladwell’s book by the same name (Blink).
When you think each time you hold a conversation you’re triggering those five subconscious questions in the mind of the other person, you become aware of the importance of smart conversations.
What do you think about when you’re having a conversation? I’d love to hear about what goes through your mind. Are you focused on what you’re saying and what you’re going to say… or on the other person?
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