Monthly Archives: December 2013

Innovative Leaders: How Well Do You Know Your Customers?

Why are some leaders innovative, and others not so much? Over the past week I’ve been reading innovation expert Scott D. Anthony’s The Little Black Book of Innovation: How It Works, How to Do It (Harvard Business Review Press, 2011): Best practices for innovation in organizations suggest four distinct phases: Discover opportunities with customers. Organize […]
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Leaders Must Face the Enemies of Innovation

Innovation isn’t limited to R&D units, marketing departments or special committees. Everyone should adopt an innovation mindset because ideas can come from any corner of the organization. Yet for many leaders, this requires an adjustment or two. While it’s easy to encourage people to come up with innovative ideas, most leaders must face the enemies […]
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Leaders: 3 Questions to Ask About Innovation

Innovation is a timely thing. Leaders are expected to know when and how to change strategies, usually betting on the future before it’s certain. However, whenever start-ups clobber big companies, the writing is often already on the wall. Everything looks fine — until the day it doesn’t. Will your business be ready before that day […]
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The Innovation Paradox: a Leadership Problem

Staying ahead of the innovation curve can be tricky. When’s the best time to implement change? Before you need to do so. In this world of accelerating product and technology developments, the way you do your job today is far different from when you first started out. Business in the 21st century is continuously reinvented […]
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Smart Leaders Don’t Make Decisions Alone

If you want to make better decisions, keep in mind your emotional and physical state. Awareness of your mood allows you to make more balanced decisions. I wrote about these two elements here and here. But there’s another key to making better choices. The third element that influences our decisions is our social systems and […]
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To Make Better Decisions, Check Yourself

It’s becoming clear that our mood and physical state affect the kinds of decisions we make more than we think. For example, a hungry judge hands out more severe sentences. If you want to make better decisions, you need to make sure you’re not hungry, angry or tired. Think about the last time someone at […]
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3 Paths to Better Decisions: Mind Over Mood

How do you make decisions? What goes through your mind? Psychologists, neuroscientists, economists and Buddhism scholars are shedding new light on how we make decisions: We make the best choices when we acknowledge our emotions. In Western civilization, we’re taught that the best decisions are based on logic and reason. Businesses favor data analysis — […]
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Effective Leaders Use 4 Kinds of Inquiry

If leaders are to be effective today, they’ll need to stop telling people what to do, and start asking more questions. How do you lead your people through inquiry? In my previous post about leading through inquiry, I described four kinds of inquiry: Open Diagnostic Confrontational Process-oriented I suggest that leaders and managers who ask […]
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