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Chip Scholz
Head CoachChip Scholz is Head Coach of Scholz and Associates, Inc. He is a nationally recognized executive coach, public speaker and author. He is a Certified Business Coach and works with CEO’s, business owners and sales professionals across North America.
Chip has written for a number of business and trade publications. 2009 saw the release of his first book project, “Masterminds Unleashed: Selling for Geniuses.” His second book, with co-authors Sue Nielsen and Tracy Lunquist, “Do Eagles Just Wing It?” was published in 2011. His next book "Clear Conduct" is due in 2013.Do Eagles Just Wing It?
Buy a copy of Do Eagles Just Wing It? here!
Masterminds Unleashed: Selling for Geniuses
Buy a copy of Masterminds Unleashed: Selling for Geniuses here!
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Power Listening Skills: The Secret to Successful Conversations
Listening may be the most important, yet least developed, skill for personal and professional success, especially in today’s fast-paced business climate. (Photo: freedigitalphotos.net)
To be honest, most of us take listening for granted. In fact, our brains love to try to multi-task: we assume we know what the person’s going to say, so we let our minds wander, at the same time filtering it for similar experiences we’ve had, all the while formulating a response.
The problem is that while we are doing all that, we’re not listening well, and we often risk subtle clues to important issues. This tendency to multi-task is almost universal. I see it with many of the clients I work with.
Good listening skills are essential if you want to:
So many people I know, instead of actively listening, focus instead on how they are going to articulate their own views most effectively. This approach is misguided.
“Power listening—the art of probing and challenging the information garnered from others to improve its quality and quantity—is the key to building a knowledge base that generates fresh insights,” according to author Bernard T. Ferrari in his book, Power Listening: Mastering the Most Critical Business Skill of All (Portfolio Hardcover, 2012).
Unfortunately, business schools fail to teach power listening. Of the nearly 300 communications courses the American Management Association offers, only two deal directly with listening skills. Professionals must nonetheless write and speak more persuasively, so it’s essential to improve one’s listening capabilities.
One of the more effective ways to improve your listening skills is to work one-on-one with an executive coach. As you can imagine, learning about it in a book won’t give you the real-world practice you’ll need to develop your power listening skills.
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